Return And Refund Policy

At  Asitya, each product is carefully handmade and crafted with care. Due to the personal and delicate nature of our items, we do not accept returns unless the product meets the conditions below.

Exchange Eligibility

We accept exchanges only in the following cases:

  • The item was damaged during transit
  • You received the wrong item

To request an exchange, please email us within 28 hours of delivery at asityafashion@gmail.com with the following details:

  • Your order number
  • Clear photos of the damaged or incorrect item

Exchange Process

If your exchange request is approved:

  • Exchange will be processed once the original item is received and inspected
  • The replacement item will be shipped within 5–7 business days of confirmation
  • No monetary refund will be issued under any circumstances

Non-Exchangeable Items

We do not accept exchanges for the following:

  • Items that have been opened, used, or worn
  • Products without original packaging or tags
  • Exchange requests made after 28 hours of delivery

For any questions related to exchanges, feel free to contact us at:

📧 Email: asityafashion@gmail.com
📞 Phone: +91 8890091918